User credentials

Options for credentials

For BackOffice users, there are two options for managing user credentials:

1. Single Sign-On (SSO) - If your company uses SSO through Google or Microsoft Azure, user credentials will be managed via these service providers. For more details, refer to the relevant provider instructions.

2. Tuum managed credentials - Alternatively, you can manage user credentials directly in Tuum by associating passwords with usernames. To learn more, follow the instructions below for creating a BackOffice user password.

Create BackOffice user password

After the BackOffice admin has created a new BackOffice user, the Tuum system will send an email. This email will confirm the account creation and include instructions for setting up a password.

The email contains the link to the Tuum system page, where a user can create a password.

• The BackOffice user must create the password that follows the company password policy. You can find more information about the password policy configuration here.
• If the link for password creation has expired, the user should follow the instructions in the Change password - user section to create a password.

Create API user password

The BackOffice admin should create a password for the API user by following the instructions in the chapter Change password - BackOffice admin.