Replace the servicing account for card credit contracts

In this chapter, you will find information on how to replace the servicing account for card credit contracts. Here, "replace" refers to changing or substituting one account with another.

Steps for replacing the servicing account

To replace the card servicing account for credit contracts, follow the instructions below:

1. Go to Cards > Search > Credit contracts.

2. Search for the credit contract where you want to replace the servicing account.

3. Click the Contract number to open the Credit contract details page.

4. Find the Servicing account row and click Edit.

The Edit icon next to the current servicing account is visible only if:

• You have the EDIT_CARD_CREDIT_CONTRACT_SERVICING_ACCOUNT privilege.

• The contract status is ACTIVE, BLOCKED, or DEFAULT.

1. The Account search modal opens with a prefilled person ID and shows the debtor's accounts.

• To narrow down the results when multiple accounts are available, apply the following filters:

  • Account type: CURRENCY

  • Status: ACTIVE

• Ensure that the contract's currency aligns with the account’s default currency.

1. Click the account number you want to set as the replacement for the current servicing account. You will be redirected to the Credit contract details page, where you will see the save and cancel icons in the Servicing account row.

1. To complete the servicing account replacement, click the save icon, which will open a confirmation modal. Click Confirm to replace the servicing account, or click Cancel to stop the completion of the update.

1. To revert the servicing account replacement, click the cancel icon, which will undo the change immediately without replacing the servicing account.

Required privileges to replace the servicing account

To replace the servicing account linked to an existing card credit contract, the following privileges are required:

• Main action privilege on card-api:

  • EDIT_CARD_CREDIT_CONTRACT_SERVICING_ACCOUNT

• If the account-api module is enabled, additional view privileges are needed:

  • VIEW_RELATED_ACCOUNTS

  • ADD_ACCOUNT

  • VIEW_ACCOUNT

  • VIEW_ACCOUNT_ACCESS_RIGHT

  • VIEW_ACCOUNT_NUMBER

  • VIEW_ACCOUNT_NUMBER_INFO

  • VIEW_ACCOUNT_PERSON

  • VIEW_ACCOUNT_PROPERTIES

  • VIEW_ACCOUNTS