# About BackOffice user guide

Welcome to the Tuum BackOffice user guide. This resource offers all essential information for operating Tuum's core banking system via its graphical interface, BackOffice.

## General features

Review the [global](/backoffice-user-guides/iDyT31cW9CYApPltrXUd/welcome/readme/backoffice-global-features.md) and [content feature](/backoffice-user-guides/iDyT31cW9CYApPltrXUd/welcome/readme/backoffice-content-features.md) pages to understand the main features of Tuum BackOffice and how to use them.

## Domain knowledge

Use the shortcuts below to quickly access user guides related to this domain's knowledge.

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><p><picture><source srcset="/files/YZN2D1dWtSGR19MMwofq" media="(prefers-color-scheme: dark)"><img src="/files/3UMu2TONzvoDzcW0ZnaS" alt=""></picture></p><p>Users and roles</p></td><td><a href="/pages/RJmUOBnjkxta1OkHp4EG">/pages/RJmUOBnjkxta1OkHp4EG</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/YZlxNdO3grQycBr0AeUk" media="(prefers-color-scheme: dark)"><img src="/files/LrXDmEmtQAxJeOOwAgjP" alt=""></picture></p><p>Person guide</p></td><td><a href="/pages/J1gDTEMUwYDp5B9yK9Aa">/pages/J1gDTEMUwYDp5B9yK9Aa</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/k4lbbFlt2TilXY1rsg3K" media="(prefers-color-scheme: dark)"><img src="/files/igTuyCRWdormY3H6ERDe" alt=""></picture></p><p>Account guide</p></td><td><a href="/pages/RPj662uxdI4y238dkO7l">/pages/RPj662uxdI4y238dkO7l</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/a3nlGfGWKeusPbU6VLAo" media="(prefers-color-scheme: dark)"><img src="/files/3Hy2KbcLALH6YUE4utJG" alt=""></picture></p><p>Account how-to guides</p></td><td><a href="/pages/0jdU2WbKQUBPzewXlOg5">/pages/0jdU2WbKQUBPzewXlOg5</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/rOUzlc6By4lDoaZEEJjj" media="(prefers-color-scheme: dark)"><img src="/files/uSkTXCc4LIuxIfeiPeo8" alt=""></picture></p><p>Deposit guide</p></td><td><a href="/pages/3Mk5bjABkWuM9p6kH03H">/pages/3Mk5bjABkWuM9p6kH03H</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/3xMEEtd9H0P7KOrsGr28" media="(prefers-color-scheme: dark)"><img src="/files/oParsVXF5quSg5LiPbSe" alt=""></picture></p><p>Payment guide</p></td><td><a href="/pages/0WiXCfvoZ7w3Aeo82N63">/pages/0WiXCfvoZ7w3Aeo82N63</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/K7ouqEwKcJR64XSIkSWL" media="(prefers-color-scheme: dark)"><img src="/files/Y1wbsAqZdzNnoztMjGgm" alt=""></picture></p><p>Loan guide</p></td><td><a href="/pages/56fpFWZz1iveS7aRnvWN">/pages/56fpFWZz1iveS7aRnvWN</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/d5odNr8Cj5ZOgTGHKvLO" media="(prefers-color-scheme: dark)"><img src="/files/J7PXFh4zbIsil8eERcCk" alt=""></picture></p><p>Loan how-to guides</p></td><td><a href="/pages/4ebn8FoFK6MyBi5CqqDi">/pages/4ebn8FoFK6MyBi5CqqDi</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/ANvNDWeOhKM53B6ik98X" media="(prefers-color-scheme: dark)"><img src="/files/opGw78xK2WzVOr5uNd5r" alt=""></picture></p><p>Loan penalty guide</p></td><td><a href="/pages/vjOy9Rkn0dfBglkrMUja">/pages/vjOy9Rkn0dfBglkrMUja</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/TBTzKSqEkcLM7jTZJzms" media="(prefers-color-scheme: dark)"><img src="/files/T4szzbVrpYK8zBXkMCec" alt=""></picture></p><p>Loan campaign guide</p></td><td><a href="/pages/lYEGcDWh10j3ql3zHEvl">/pages/lYEGcDWh10j3ql3zHEvl</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/mQG0SIpRum4f7XnVggRE" media="(prefers-color-scheme: dark)"><img src="/files/YlYHeFrIhevbLUJCQAZq" alt=""></picture></p><p>Card guide</p></td><td><a href="/pages/TP9gZTpAtSXpNEMZOcI4">/pages/TP9gZTpAtSXpNEMZOcI4</a></td></tr><tr><td align="center"><picture><source srcset="/files/HMEybtjoq1O9kLsFOacZ" media="(prefers-color-scheme: dark)"><img src="/files/1tVn0ae0LEAwDvSsttW6" alt=""></picture><br>Card how-to guides</td><td><a href="/pages/QyCUT5265ji5f6NBXReZ">/pages/QyCUT5265ji5f6NBXReZ</a></td></tr><tr><td align="center"><picture><source srcset="/files/6neb1FVl2xUypiXMHTaz" media="(prefers-color-scheme: dark)"><img src="/files/rdLUEdU3UEHMbxII6KoP" alt=""></picture><br>Finance guide</td><td><a href="/pages/NsvKzSSjg1VhrM45aJKw">/pages/NsvKzSSjg1VhrM45aJKw</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/WNxRjQUxylYb21JtUdD7" media="(prefers-color-scheme: dark)"><img src="/files/lNPL1wepMaAP8jR3GCCU" alt=""></picture></p><p>Base interest rate guide</p></td><td><a href="/pages/BDdkd1WUcNNTyNbwNS9N">/pages/BDdkd1WUcNNTyNbwNS9N</a></td></tr><tr><td align="center"><p><picture><source srcset="/files/ACjaXMncIPHaG8i3uSBS" media="(prefers-color-scheme: dark)"><img src="/files/ZFZ0csh8PsriByQrovEu" alt=""></picture></p><p>Administration guide</p></td><td><a href="/pages/Y9WRtAOo01COLQYVNgPd">/pages/Y9WRtAOo01COLQYVNgPd</a></td></tr></tbody></table>

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tuum.com/backoffice-user-guides/iDyT31cW9CYApPltrXUd/welcome/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
