Loan offer

To manage loan offers in the BackOffice you can do the following:

• Create loan offer,

• Search loan offers,

• Find loan fees,

• Modify loan offer,

• Modify payment instructions,

• Find offer schedule,

• Add asset,

• Export offer schedule,

• Accept loan offer,

• Decline loan offer,

• Cancel loan offer.

Loan offer management options

The loan offer is the second step of the loan origination process after the loan application. The input data for creating the loan offer comes from the loan application.

There are two scenarios of how you can manage the loan offer processing:

Create loan offer

1. Find the borrower’s person page: Persons > Search.

2. From the content menu, select Loans > Loan offers.

1. Click the Create offer button > enter the loan offer details > Create.

Search loan offers

1. Loans > Search > Offers.

2. Fill in search parameters > Search.

3. To access the loan offer details, click the loan offer Number.

Find loan fees

Once the loan offer is created, you can also view the fees associated with this loan offer. To view the fees information:

1. Find loan offer in question.

2. On the loan offer page scroll to the Fees section.

Modify loan offer

The BackOffice allows editing of the following loan offer details: loan offer details, payment conditions, other information (fees), and payment instructions.

To edit the loan offer:

1. Find the loan offer in question.

2. Click the Edit offer button > add new values and click on the plus icon to add new payment instructions > Save.

Note that you can also edit the loan offer fees:

Modify payment instructions

To modify the loan offer payment instructions, you can edit existing payment instruction or add new ones.

To modify existing payment instructions:

1. Find the loan offer in question.

1. Click the edit sign and modify the existing parameters > Save.

To add new payment instructions:

1. Find the loan offer in question.

1. Click the plus sign and fill in new payment instructions > Save.

Find offer schedule

1. Find the loan offer in question.

2. From the content menu choose Schedule.

Add asset

To add an asset to a loan offer:

1. Find the loan offer in question.

2. From the content menu, select Collateral.

3. On the Offer collateral page, click the plus sign to add a new asset.

1. Follow the instructions to add a new or existing asset.

Find loan offer schedule

The loan offer schedule represents the loan repayment schedule. The loan offer schedule offers to search for the loan offer schedule:

1. Find the loan offer in question.

2. From the content menu, select Schedule.

Export offer schedule

1. Find the loan offer.

2. From the content menu, select Schedule.

3. Click the Export CSV button.

Accept loan offer

Once the loan offer has been presented to the borrower, you can accept the offer on behalf of the borrower.

To accept the loan offer:

1. Find the loan offer in question.

2. Click the Accept Offer button and confirm your decision.

Decline loan offer

Once the loan offer has been presented to the borrower, you can decline the offer on behalf of the borrower.

Cancel loan offer

1. Find the loan offer in question.

2. Click the Cancel button that is located at the bottom of the page > select the cancellation reason > Cancel.