Search unmatched clearing transactions

To search for unmatched clearing transactions, follow these steps:

  1. Go to Cards > Search > Unmatched clearing transactions.

  2. On the Search unmatched clearing transactions page, click Search to view all the unmatched clearing transactions or filter the results by entering different parameters:

  1. To view related pending authorisations, click next to the ID number in the search results.

  2. If the details of the pending authorisation, such as the amount or merchant data, suggest a match with an unmatched clearing transaction, you can manually bind the pending authorisation to the unmatched clearing.

  3. Depending on the system configuration, the linking will operate as follows:

    1. If PROCESS_NON_MATCH_CLEARINGS is set to No, the manual linking will complete the clearing process. It will also automatically release the reservation and link the authorisation with the clearing.

  4. There are two ways to complete the process in this case:

    1. If a related authorisation exists, the process is completed through manual linking.

      1. To perform the linking, click Link with clearing transaction.

      2. A confirmation modal opens, allowing you to either confirm the action (Yes) or cancel it (No).

    2. If no related authorisation is present, the process can be finalised using the completion action:

      1. Click Complete clearing transaction to perform the action.

      2. A confirmation modal opens, allowing you to either confirm the action (Yes) or cancel it (No).

    3. After confirmation, click the ID number to view the Card clearing details page, where the transaction status is set to Completed.

  5. If PROCESS_NON_MATCH_CLEARINGS is set to Yes and the clearing processing has already been completed automatically, the manual linking will create a connection between the authorisation and the clearing transaction. It will also release the reservation, if present.

    1. To perform the linking, click Link with clearing transaction (see the screenshot in step 6a).

    2. A confirmation modal opens, allowing you to either confirm the action (Yes) or cancel it (No).

  6. If no matching authorisations are found, click the ID number to open the Card clearing details page.

  1. On the Card clearing details page, if a cross-reference to an authorisation exists, it is indicated by the Authorisation ID.

  1. The same Authorisation ID can also be seen on the Card authorisation details page.

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