Loan contract fees

To manage loan contract fees in the BackOffice, you can do the following:

• Book new contract fee,

• Search contract fee,

• Reverse contract fee.

Below you will find more information about the loan contract fees management.

Book new contract fee

1. Find the loan contract in question.

2. From the content menu, choose Fee bookings.

3. On the Search contract fees page, click Book new fee.

1. Fill in the new fee booking details.

1. Click Save.

Search contract fee

1. Find the loan contract in question.

2. Click the Contract number to access the loan contract details.

3. From the content menu, choose Fee bookings.

4. Fill in the search parameters > Search.

5. To access the fee details, click the Identifier.

Reverse contract fee

1. Find the contract fee in question.

2. Click the Reverse button.

1. Fill in the Booking reversal form:

   • Enter the Reversal amount.

   • Select the Fee reversal reason:

     • Unemployment,

     • Laid off,

     • Sick leave,

     • Corona,

     • Other.

   • Select the Customer solvency level:

     • Normally performing credit,

     • Change is due to the customer's slightly weakened ability to pay,

     • Change is due to the customer's seriously weakened ability to pay,

     • Change is due to prevent credit going non performing credit.

2. Click Submit to confirm reversal.