Loan contract management
To manage loan contracts in the BackOffice, you can do the following:
Create loan contract
You can create a new loan contract manually for a person:
Go to Persons > Search.
Click the Name to access the person details page.
From the content menu choose Loans > Loan contracts.
On the Loan contracts page, click Create.


Fill in loan contract parameters > Save.




Search loan contract
You can find loan contracts via via Loans or Person modules. If a loan is related to a collateral asset, you can also find it via Assets page or via Collateral agreement page.
Loans > Search > Contracts.
Click the Contract number to open the loan contract page.


Add collateral
Applies only if a borrower requested a secured loan.
To add a collateral to a loan contract:
Find the loan contract in question.
Click the Contract number to access the loan contract details.
From the content menu, choose Collateral.
On the Collaterals page, click the Create agreement button.


Follow the instructions to create the collateral agreement.
Block loan contract
Blocking a loan contract prohibits loan disbursements. If loan disbursements need to be reactivated, unblock the loan contract.
To block a loan contract:
Find a loan contract in question.
Click the Block contract button.
Confirm your action.


Unblock loan contract
To unblock a loan contract:
Find a loan contract in question.
Click the Unblock contract button.
Confirm your action.


Default loan contract
If the borrower is not making the loan repayments, the loan is transferred to debt. You can terminate the loan contract by defaulting it.
To default on a loan contract:
Find the loan contract in question.
Click the Default button.


Close loan contract
You can close a loan contract only if all of the requirements are met.
To close a loan contract:
Find the loan contract in question.
Click the Close button.


Once the loan contract is closed, the Tuum system updates the loan contract details page and sets the Actual closing date parameter:


Reactivate loan contract
The contract reactivation allows reopening the closed contract to modify the loan contract settings. To reactivate the closed loan contract:
Find the loan contract in question.
Click the Reactivate button.


Select the Reason code:
Incorrect repayment - if there was an incorrect repayment,
Incorrect write-off - if the loan was closed incorrectly due to the borrower’s incapability to cover the loan charges.
Other - if there were other loan-related reasons.
Optionally enter the description and click Reactivate.


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