Loan contract invoices

A loan contract invoice is a message to the borrower requesting the upcoming repayment amount. You can manage the loan contract invoices via the loan contract menu.

The loan contract invoices menu allows:

• Creating invoices,

• Searching invoices,

• Reversing repayments,

• Creating credit notes,

• Manage invoice repayments out of sync.

Create invoice

1. Find the loan contract in question.

2. Click the Contract number to access the loan contract details.

3. From the content menu, select Billing > Invoices.

4. Create invoice > fill in the invoice parameters > Create.

Search invoices

1. Find the loan contract in question.

2. Click the Contract number to access the loan contract details.

3. From the content menu, select Billing > Invoices.

4. Fill in the search parameters > Search.

5. To access the invoice information, click the Invoice ID.

Credit note

The credit note functionality is used when there is an error in an already existing invoice, such as an incorrect amount. You can use the credit notes functionality to decrease the amount of each invoice line.

To create a new credit note:

1. Find the loan contract invoice.

2. Click the Create credit note button.

3. Fill in the credit note details > Create.

Reverse repayments

1. Find the loan contract invoice.

2. Click the Reverse repayments button.

3. Fill in the reversal details > Reverse.

Manage invoice repayments out of sync

You can find the invoice repayments that we not syncronised by the Tuum system in the dashboard:

1. Click the Tuum icon in the upper-left corner.

1. Look for the Loans section.

2. Find the Invoice repayment requests out of sync.

1. To manage the invoices out of sync, select the action and confirm the selection:

   • Sync repayment request - repayment request amount will be synced with the receivable debt amount.

• Cancel repayment request - receivable debt amount will not be automatically repaid from the loan servicing account.