Block or unblock the savings account

Use the block account feature to temporarily restrict access to savings accounts when required for security, legal, or risk management reasons.

To block or unblock the savings account, start with these steps:

1. Search for the account you want to block or unblock.

2. Click the account number to open its details.

3. The Account details page opens.

To block or unblock the savings account, follow the specific instructions for each section.

• If you wish to block the savings account, follow the instructions here.

• If you wish to unblock the savings account, refer to the instructions here.

Block the savings account

1. Click Block account at the top right of the page.

1. The Block account modal opens.

1. Select a reason for the status change from the dropdown menu, add a comment if needed, and click Yes to confirm blocking the savings account, or No to cancel the action.

Unblock the savings account

1. If the savings account is blocked and you wish to unblock it, click Unblock account at the top right of the page.

1. A confirmation modal opens.

2. Add a comment if needed, then click Yes to confirm unblocking the savings account, or No to cancel the action.