Forget person

The forget person feature is used when your customer or legal regulation, like GDPR in the European Union, requires you to delete an inactive customer's data. The person deletion consists of the following steps:

1. Forget person,

2. View process status,

3. Remove person restoration key.

Start person forget process

Call the forget person start API endpoint to start the process of deletion the person's data.

The completed process makes the person's data unreadable and irretrievable, and it generates a restoration key if the data needs to be recovered.

View process status

Once the forgetting process is initiated, you can monitor its status through the find person processes endpoint.

The processStatusCode will indicate one of the following statuses:

• STARTED: the forgetting process has started and is ongoing.

• FINISHED: the final process status, indicating that the forgetting was successfully completed. The person's record remains INACTIVE, and the parameter forgotten is set to true.

• FAILED: the final process status, indicating that the forgetting has been interrupted as incomplete. The person's record remains INACTIVE, and the parameter forgotten retains a value of false.

If the process forget person concludes with a FAILED status, please get in touch with the Tuum team for further assistance.

Remove person restoration key

To make the data entities of the forgotten person completely unrecoverable, use the remove person restoration key endpoint.

Sample API calls

To view the use cases about the person deactivation, refer to the following articles:

• forget person,

• remove person restoration key.