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To initiate outgoing payments, you need to complete 2 steps:
If only a single confirmation is required, it sets the payment to the WAITING_FOR_AML status.
- Create a draft for the payment. Sets the payment to the INSERTED status.
- Complete the payment initiation process by reserving the amount of money on the client account and updating the payment status.
If , it sets the payment to the WAITING_FOR_APPROVAL status. And after all additional confirmations are given to the WAITING_FOR_AML status.
Additionally, you can create to save the payment details of the regularly used payments.
Iban format is invalid
Make sure that the IBAN has a valid format.
err.paymentCounterpartyIbanBicNotFound
Make sure that IBAN or BIC are entered correctly.
err.paymentDescriptionOrRefIsMissing
Enter payment description or the reference number.
err.notSepaActiveParticipant
The financial institution that issued the IBAN does not participate in the SEPA payment scheme.
err.invalidPaymentCounterpartyBic
Enter valid counterparty BIC information.
Insufficient funds
The payer’s account does not have enough funds.
err.paymentCurrencyCodeNotSet
Make sure that the payment currency is selected.
err.paymentCounterpartyIbanInvalid
Enter valid counterparty IBAN information.
Technical error occurred
Try initiating/confirming/searching payment later.
To create the payment template:
Initialise an outgoing payment.
Click the Save as template button.
Add the Template name > click the Save button.
Once the payment template is created, you can open it from the content menu:
Open the account view page.
In the content menu go to Payments > Templates.
Click the Template ID to access the payment information.
If you need to:
Payments are stopped for additional confirmation when a payment review is enabled. Depending on the configuration, one or many persons can approve the payment. Payments stopped in the review process are visible on the Payments dashboard - Payments waiting for approval.
Access the main page by clicking on the Tuum logo in the top-left corner.
Find the Payments section, expand and select the Payments waiting for approval option.
Click on the Payment identifier to view the payment details.
Also, you can search payments for approval via the Payment menu:
Go to Payments > Search review processes.
Use search to find the payment.
Click the Process Id to view the details.
The payment review processes page displays the Review process details and Process related decisions:
There are four action buttons on the payment details page:
Add document (located on top of the page) - Add a document file related to the payment.
Export as PDF (located on top of the page) - Download payment info as a PDF file.
Approve (located under the Payment details section) - Approve the payment.
Cancel (located under the Payment details section) - Cancel the payment.
View/add comments (located under the Payment details section) - Add and view custom comments.
From the content menu, choose the Payments > Create Payment.
Fill in payment details as explained in the payment parameters table below.
Click the Initialise button.
Payer*
Text
This parameter is filled out automatically. It shows the full name of the payer.
Account*
Number
This parameter is filled out automatically. It shows the account number of the payer.
Payment type
List
Select the necessary payment type:
Intrabank - payments in any currency within the Tuum system.
SEPA - EURO payments are made according to the Single Euro Payments Area rules.
SWIFT - payments in any currency made in accordance with the SWIFT rules.
Payment-router - payments to the gateway of the payment service provider.
ACC2LOCAL - payment to the local account.
Counterparty*
Text
Enter the name of the beneficiary.
Counterparty IBAN*
Text, Number
Enter the account number of the beneficiary in the International Bank Account Number format.
Note: This field is only available for Intrabank and SEPA payments.
Account number type code*
List
Select the beneficiary account number type:
IBAN - International Bank Account Number contains the account number, bank and branch information and country code.
BBAN - Basic Bank Account Number. It represents a country-specific bank account number.
SWIFT - a code identifying a specific bank.
Note: This field is available for SWIFT, Intrabank, Payment router and ACC2LOCAL payment types.
Account Number*
Text, Number
Enter the beneficiary account number.
Note: This field is available for SWIFT, Intrabank, Payment router and ACC2LOCAL payment types.
Counterparty identification code
Text, Number/ List
Select the counterparty identification code:
Passport,
ID card,
Driver's license,
Residence permit,
National identification number.
And enter the corresponding value.
Financial Institution ID*
Text, Number
Enter the financial ID number. Note: This field is only available for SWIFT payments.
Account number country code*
List
Select the beneficiary account country. Note: This field is available if the account number type code is BBAN or SWIFT.
Value date*
Date
Select the date of the payment.
Format: DD.MM.YYYY
Correspondent bank
Text, Number
Enter the correspondent bank BIC code.
Note: This field is only available for SWIFT payments.
Amount, Currency*
Number, List
Enter the payment amount and select the payment currency.
Note: For SEPA payments, the only available currency is EUR.
Description
Number, Text
Enter the payment description. A free-entry field, up to 140 characters.
Reference number
Number, Text
Enter the reference number of the invoice or other payment-related document.
Address line 1*
Text, Number
Enter beneficiary address details - street name, building identifier(s) and postal code.
Note: This field is only available for SWIFT payments.
City*
Text, Number
Enter the beneficiary city name.
Note: This field is only available for SWIFT payments.
State/Province/ Region*
Text, Number
Enter beneficiary state/province/region information. Note: This field is only available for SWIFT payments.
Country*
List
Select beneficiary country information.
Note: This field is only available for SWIFT payments.
Below you will find the screenshots of the different payment types:
To confirm the payment:
After you click the Initialise button, the BackOffice updates the page.
Click the Confirm button.
After completing payment confirmation, you are navigated to the account view page.
The 4-eye or the many-eye process requires that two or more individuals approve the payment-related actions.
Administration > Settings > Review rules > Payment review settings.
On the Payments review settings page, click the Add approval rule button.
Fill in the following details the approval rule details.
Click Save.
Find the Account review rule settings section.
Modify the settings and change the status.
Click Save.
Payment template is a functionality that allows saving the payment information and creating templates for regularly used payments. You can create a payment template when .
Change an existing payment template, scroll to the right and click the icon.
Delete an existing payment template, scroll to the right and click the icon.
Open the page.
Find the new rule, and click the icon.
Rule code*
List
Select the approval rule from the list.
Action code*
List
Select the approval action.
Needed role
Text
Enter the name of the specific BackOffice user role necessary for the approval.
Needed count per role*
Number
Enter the number of approvals for the rule.
