To terminate a contract, follow these steps:
Go to the Deposit contract search page from Deposits > Search > Contracts.
Find the contract you want to cancel on the Deposit contract search page.
Click the Contract header ID to view the deposit contract details.
Click Terminate.
Select the Termination type and enter a reason for termination in the Comment field. The termination type can be:
Without interest - The deposit amount is transferred to the customer without interest.
With interest - The deposit amount is transferred to the customer with interest for the duration of the time the money was deposited.
The contract state is set to TERMINATING and the payout event request is sent to the account module. When the event request is credited to the related IBAN, then the contract state is set to TERMINATED. The processing is instantaneous. Refresh the page to view the changes.
