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Add mandate parameters

Field name
Type
Description

Mandate reference number*

Number/ Text

Enter the mandate reference number.

Mandate signature date

Date

Select the mandate signature date.

Mandate agreement date*

Date

Select the mandate agreement date.

Debtor party

Field name
Type
Description

Address

Field name
Type
Description

Documents

Field name
Type
Description

Financial institution ID

Number/Text

Enter the financial institution ID.

Zip

Number/Text

Enter the zip code.

Country

List

Select the country from the list.

Address line

Text/Number

Enter the address information.

Mandate expiration date*

Date

Select the mandate expiration date.

Allow recurring payments

Checkbox

Select the checkbox, if you want to allow recurring payments.

Source name

Number/ Text

Enter the mandate source name.

Source ref

Number/ Text

Enter the mandate source reference.

Name*

Text/ Number

Enter the debtor name.

Person type*

List

Select the debtor person type:

  • Private,

  • Legal.

Account number*,

type

Number/Text,

List

Enter the account number and select account type.

Account number country code

List

Select the account number code.

Street 1

Text/Number

Enter the street name.

Street 2

Text/Number

Enter the street name.

City / County

Text/Number

Enter the name of the city or county.

State / Region

Text/Number

Enter the name of the state or region.

Choose file

Button

Click the button to upload mandate-related files.

Mandates

Create mandate

  1. Find a person who needs to have mandate created:

    • Persons > Search

.
  • Click the Person name or ID number to access person details.

  • Create mandate for a person:

    • From the content menu choose Direct debit > Mandates.

    • Click the Add new mandate button.

    • Fill in the new mandate details > Save.

    Find mandates

    You can find mandates via the Persons or the Direct debit modules:

    1. Persons > Search.

    2. Click the Person name or ID number to access person details.

    3. From the content menu choose Direct debit > Mandates.

    4. Click the Mandate ID to access the mandate information.

    1. Direct debit > Search mandates.

    2. Click the Mandate ID to access the mandate details.

    Upload mandate documents

    1. Find the mandate that needs to be updated.

    2. From the content menu choose Documents.

    3. Click the New document button.

    1. Choose file from your computer > Save.

    Inactivate mandate

    1. Find the mandate to be inactivated.

    2. Click the Inactive button.