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Mandates

Create mandate

  1. Find a person who needs to have mandate created:

    • Persons > Search.

    • Click the Person name or ID number to access person details.

  2. Create mandate for a person:

    • From the content menu choose Direct debit > Mandates.

    • Click the Add new mandate button.

Find mandates

You can find mandates via the Persons or the Direct debit modules:

  1. Persons > Search.

  2. Click the Person name or ID number to access person details.

  3. From the content menu choose Direct debit > Mandates.

  4. Click the Mandate ID to access the mandate information.

  1. Direct debit > Search mandates.

  2. Click the Mandate ID to access the mandate details.

Upload mandate documents

  1. From the content menu choose Documents.

  2. Click the New document button.

  1. Choose file from your computer > Save.

Inactivate mandate

  1. Click the Inactive button.

Fill in the > Save.

that needs to be updated.

to be inactivated.

new mandate details
Find the mandate
Find the mandate

Add mandate parameters

Field name
Type
Description

Mandate reference number*

Number/ Text

Enter the mandate reference number.

Mandate signature date

Date

Select the mandate signature date.

Mandate agreement date*

Date

Select the mandate agreement date.

Mandate expiration date*

Date

Select the mandate expiration date.

Allow recurring payments

Checkbox

Select the checkbox, if you want to allow recurring payments.

Source name

Number/ Text

Enter the mandate source name.

Source ref

Number/ Text

Enter the mandate source reference.

Debtor party

Field name
Type
Description

Name*

Text/ Number

Enter the debtor name.

Person type*

List

Select the debtor person type:

  • Private,

  • Legal.

Account number*,

type

Number/Text,

List

Enter the account number and select account type.

Account number country code

List

Select the account number code.

Financial institution ID

Number/Text

Enter the financial institution ID.

Address

Field name
Type
Description

Street 1

Text/Number

Enter the street name.

Street 2

Text/Number

Enter the street name.

City / County

Text/Number

Enter the name of the city or county.

State / Region

Text/Number

Enter the name of the state or region.

Zip

Number/Text

Enter the zip code.

Country

List

Select the country from the list.

Address line

Text/Number

Enter the address information.

Documents

Field name
Type
Description

Choose file

Button

Click the button to upload mandate-related files.