One-time fees are fees that are charged one time based on certain actions. For example, a balance inquiry fee or card delivery fee.
By default, the following one-time fees are present:
ACCOUNT_STATEMENT_FEE
Fee for inquiring the account statement.
AUTH_INSTRUMENT_FEE
Fee for an account authentication instrument.
CARD_BALANCE_INQUIRY
Fee for inquiring the account balance using the card at an ATM machine.
CARD_FAST_DELIVERY
Fee for the fast delivery of the card.
CARD_FX_CONVERSION_ FEE
Fee for foreign exchange conversion for a transaction carried out with a card.
CARD_PIN_CHANGE_FEE
Fee for changing the pin code of a card.
CARD_PLASTIC_ORDERING_FEE
Fee for ordering a plastic card.
CARD_REPLACEMENT_FEE
Fee for replacing a card.
CARD_TRANSACTION_ RECEIPT_FEE
Fee for issuing a receipt for a transaction.
ONBOARDING_FEE
Fee for onboarding a new customer.
PAYMENT_INQUIRY_FEE
Fee for inquiring payment details.
SETUP_FEE
Fee for setting up an account.
Fee calculation rule*
List
This field defines how the fee is calculated.
You can only select the Fixed fee rule. This means that the amount charged is fixed to a certain amount.
You must specify this amount in the Prices section on the same page.
Fee currency code*
List
Select the currency in which the fee is charged from the drop-down list.
The list displays the currencies that are made available in your Tuum configuration.
Price date from*
Date
Select the start date for the price. Format: DD.MM.YYYY
Price date to
Date
Select the end date for the price. The last date is excluded from the period.
Format: DD.MM.YYYY
Labels
List
Fixed amount*
Number
Enter an amount for the one time fee.
Consider that we want to set up a price of €5 for replacing a card.
Select the Fee currency code as EUR.
Select the date 05.04.2026 for the Price date from field. This is the date from which the price is available for fee calculation.
Price date to is an optional field and you can edit the date later.
Enter 5 as the Fixed fee amount. Click Submit.
Result: The fee of €5 is applied to the customer to replace a card.
The following screenshot shows the fee creation page with the sample values:
The following table shows the possible labels for certain one-time fee types:
SETUP_FEE
setupFeeSubtype
SETUP_AGENCY
Setup fee for agency.
SETUP_VIBAN
Setup fee for VIBAN.
SETUP_AGENCY_SORT_CODE
Agency sort code setup fee.
PAYMENT_INQUIRY_FEE
paymentInquiryFeeSubtype
PAYMENT_INQUIRY_SWIFT_TRACE
SWIFT inquiry - trace fee.
PAYMENT_INQUIRY_SWIFT_AMENDMENT
SWIFT inquiry - amendment fee.
PAYMENT_INQUIRY_SWIFT_CREDIT_CONFIRM
SWIFT inquiry - credit confirm fee.
PAYMENT_INQUIRY_SWIFT_INFO
SWIFT inquiry - information request/other fee.
PAYMENT_INQUIRY_SWIFT_COPY
SWIFT copy fee.
PAYMENT_INQUIRY_SWIFT_TRACKER
SWIFT tracker inquiry fee.
AUTH_INSTRUMENT_FEE
authInstrumentFeeSubtype
AUTH_INSTRUMENT_PIN_CALCULATOR
Pin calculator fee.
ACCOUNT_STATEMENT_FEE
accountStatementFeeSubtype
ACCOUNT_STATEMENT_AUDIT_INQUIRY
Audit inquiry fee.
ACCOUNT_STATEMENT_OTHER
Other statement or proof fee.
ACCOUNT_STATEMENT
Account statement fee.
To define a price, click the icon for the fee type and enter the following parameters:
You can select a label for detailed pricing if the one-time fee type has labels defining the fee subtypes attached with it. See the section for more information.
We are using the sample price list we created before - . From this price list, we are selecting the CARD_REPLACEMENT_FEE fee type and following these steps:
Click the icon to define a price for the one-time fee. The Create new price for one-time fee page opens. The Fee type and Price list type code fields are filled automatically and you cannot edit them.
You can set labels for one-time fees for more detailed pricing. When defining prices, you can only select one label value at a time that defines the one-time fee subtype. Labels for the one-time fee subtypes can be configured using .
