If the loan product has the scoring review allowed parameter enabled, you can make a manual decision whether to accept or decline the application.
To find the loan application that require manual decision:
Click on the Tuum logo on the upper left corner.
On the main page navigate to the Loans section.
Choose Applications for manual decisions.
On the Application scoring page, you can view the scoring details and do the following actions:
To make a manual decision, click the particular button with the intended decision label.
Click Decline application.
Fill in the Reasoning > Decline.
Click Accept application.
Fill in the Reasoning.
Adjust the Max amount and Interest margin if needed > Accept.
Once the loan application is accepted or declined, the outcome is recorded to the Decision history and displayed on the Application scoring page:
To add a comment:
Click the Add comment button.
Write your comment > Add comment.
All comments added to the application are visible in the Application comments section on the Application scoring page.
- Accept or decline the loan application.
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