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An event is an operation that changes the balance of the contract. To view contract events, click Events on the left-hand menu of a deposit contract details page. Enter the parameters to filter the results or click Search to view the full list of events. By default, the search results are shown by the posting date. Posting date is the date on which the transaction is posted in the system. Value date is the date on which the transaction is created.
The following table shows the contract events:
FUND_DEPOSIT
The deposit amount is received.
IN
PAYOUT_ON_MATURITY
The final amount with the interest accrued is paid out to the customer.
OUT
PAYOUT_ON_TERMINATION
The amount accumulated up to the time of termination is paid out to the customer.
OUT
INTEREST_INCREASE
An increase in the accrued interest as time goes on or a manual correction in the interest amount.
IN
INTEREST_DECREASE
Manual correction to the interest amount.
OUT
The following screenshot shows the contract events and the interest accrued on a closed contract:
You can search by going to:
Deposits > Search > Contracts.
Enter the search parameters > Search or just click Search to view the whole list of existing deposit contracts.
Click the Contract header ID to open the contract details page.
The deposit contract has a content menu (located on the left-side) that offers the following options:
Events - to search the deposit contract events.
Adjustments - to search and book deposit adjustments.
Interests - to find information about the deposit contract interest.
Documents - to find the documents that are related to the deposit contract.
The deposit contract page is divided into the following sections:
Deposit contract details - main information about the contract. Including the reference to the related account, payout account, deposit application and offer. If you click the reference numbers, the system will transfer you to the corresponding page.
Dates - main contract dates, such as activation date, next payout date and end date of the deposit contract.
Versions - existing contract versions.
Components - information about the deposit contract components - interest and principal.
Pending deposit events - information about the pending events, if there are any.
A contract can have one of the following statuses:
DRAFT
WAITING_FOR_SIGNATURE
ACTIVE
CANCELLED
CLOSED
CLOSING
PROLONGED
REJECTED
TERMINATED
TERMINATING
WAITING_FOR_ACTIVATION
WAITING_FOR_FUNDS
The following diagram shows the overview of the deposit contract flow:
To cancel a contract, follow these steps:
Go to the Deposit contract search page from Deposits > Search > Contracts.
Find the contract you want to cancel on the Deposit contract search page.
Click the Contract header ID to view the deposit contract details.
Click Cancel. Select the cancellation reason and enter a comment.
The contract state is set to CANCELLED.
There are two ways of how you can search :
Deposits > Search > Applications.
Enter the search parameters > Search or just click Search to view the full list of deposit applications.
Click Application number to access the deposit application details.
An application can have one of the following statuses:
SUBMITTED
WAITING_FOR_ACCEPTANCE
ACCEPTED
DECLINED
The following diagram shows the overview of the deposit application flow:
You can also search deposit applications created for a particular person:
Persons > Search.
Click the Identification number to assess the person details page.
From the content menu choose Deposits > Deposit applications.
Click the Application number to access the deposit application information.
,
.
To change the payout bank details, follow these steps:
Go to the Deposit contract search page from Deposits > Search > Contracts.
Find the contract you want to cancel on the Deposit contract search page.
Click the Contract header ID to view the deposit contract details.
Click the Update contract version button.
Choose Change payment instruction and enter the new payout bank details > Submit.
To terminate a contract, follow these steps:
Go to the Deposit contract search page from Deposits > Search > Contracts.
Find the contract you want to cancel on the Deposit contract search page.
Click the Contract header ID to view the deposit contract details.
Click Terminate.
Select the Termination type and enter a reason for termination in the Comment field. The termination type can be:
Without interest - The deposit amount is transferred to the customer without interest.
With interest - The deposit amount is transferred to the customer with interest for the duration of the time the money was deposited.
The contract state is set to TERMINATING and the payout event request is sent to the account module. When the event request is credited to the related IBAN, then the contract state is set to TERMINATED. The processing is instantaneous. Refresh the page to view the changes.
If you need fields that do not exist in the configuration parameters, you can define custom fields and set the value types.
To do this, go to:
Administration > Settings > Custom fields.
From the content menu, choose Deposit.
Three entities are available to create custom fields for:
DEPOSIT.APPLICATION - Define custom fields for an application.
DEPOSIT.CONTRACT_HEADER - Define custom fields for a contract.
DEPOSIT.OFFER - Define custom fields for an offer.
To create a new field set for an entity, click Add field set.
Enter a Field set ID and the Field set name. Click Create and this creates a field set for which you can create new fields.
To create new fields for the field set, click Add field. Enter the following details for the new field and click Create.
Field code*
Text
Enter a code for the field.
Name*
Text
Enter a name for the field.
Field set ID*
Text
This is a non-editable field. The field set is filled according the set you are creating a new field for.
Value type*
List
Select the data type for the field from the drop-down menu.
Read from entity
List
Select a value from the drop-down list. You can select any of the other entities that you want the values to be used from.
Read from field
List
Select the field from which you want to read values.
Activity
List
Select an activity for which the field is used. This does not restrict the use of the fields and these can also be used elsewhere.
You cannot configure the activity codes via the BackOffice.
Select whether the field is Unique, Required, or Active. You can select more than one option.
This creates the field within the field set. You can create more field sets and fields.
To add these fields to a deposit application, offer, contract, or product, go to the respective details page. Click Open modal for the Custom fields parameter. Click Add new on the pop-up window that opens. Here you can select the field set and the field name. Enter a value for the field and click Submit.
You can search by going to:
Deposits > Search > Offers.
Enter the search parameters > Search or just click Search to view the whole list of existing deposit offers.
Click Offer number to view the offer details.
An offer can have one of the following statuses:
PREPARING
PRESENTED
PRESENTED_WITH_ERRORS
VALIDATING
VALIDATED
EXPIRED
ACCEPTED
DECLINED
The following diagram shows the overview of the deposit offer flow:
You can also search deposit offers created for a person:
Persons > Search.
Click the Identification number to assess the person details page.
From the content menu choose Deposits > Deposit offers.
Click the Offer to view the deposit offer details.
You can manually initiate contract interest accrual adjustments in order to correct bank errors.
There are 2 adjustment types:
Booking - An adjustment that posts an event that either increases or decreases the balance.
Reversal - A cancellation of the original adjustment by reversing it.
If an adjustment approval limit has been defined, then the adjustment has to be approved by a second user before the adjustment event is posted.
The adjustment limits approval functionality is implemented to support the multi-approval principle which requires that at least one or several people approve a certain activity.
With the limit, you can set a threshold from which additional approval(s) is required. If the adjustment amount entered is greater than or equal to the adjustment limit, then the adjustment must be approved by a separate additional person(s).
You can set the limits for the deposit events that are entered manually in the BackOffice. A limit can be defined for a component, event type and currency. Different types of monetary amounts such as principal, interest, and fees are referred to as components.
No limits mean that there is no additional approval required.
To add a limit, click Add limit. Enter the following details:
Component and event*
List
Component refers to interest (INT) or Principal (PRI).
Select components and events for which manual adjustments are allowed. This is a pre-defined list of codes and code descriptions. You can either increase or decrease the interest rate.
The possible values are:
INT (Interest) - INTEREST_INCREASE (Interest incremental change)
INT (Interest) - INTEREST_DECREASE (Interest incremental change)
Limit amount, Currency*
Number, List
Enter the limit amount. The decimal can be up to 2 digits. Select a currency from the drop-down list.
Channel
The channel code of the adjustment when the limit has to be applied.
By default, the value is BACKOFFICE. This field is non-editable.
You can view the adjustments which require approval from the dashboard or from the Deposit contract details page. You have the option to reverse an adjustment and cancel it. If you have initiated the adjustment or its reversal, you cannot approve the adjustment. This must be done by another user. You can reject the adjustment.
A deposit adjustment booking and reversal can have one of the following statuses:
INSERTED
WAITING_FOR_APPROVAL
PROCESSED
REJECTED
REVERSED
The following diagram shows an overview of the deposit booking flow:
This section describes the following operations that you can perform on deposits:
Go to the Deposit adjustment limits page from Deposits > Settings > Adjustment limits. This page displays the adjustment limits records. To edit the limit, click the change icon . You can also delete the limit. If there are no limits available, the No limits found message is displayed.
