To manage loan offers in the BackOffice you can do the following:
The loan offer is the second step of the loan origination process after the loan application. The input data for creating the loan offer comes from the loan application.
There are two scenarios of how you can manage the loan offer processing:
You can create a loan offer directly from the loan application using the API endpoint:
You can proceed by creating a loan offer via BackOffice or by using the Loan offer API:
Find the borrower’s person page: Persons > Search.
From the content menu, select Loans > Loan offers.
Loans > Search > Offers.
Fill in search parameters > Search.
To access the loan offer details, click the loan offer Number.
Once the loan offer is created, you can also view the fees associated with this loan offer. To view the fees information:
On the loan offer page scroll to the Fees section.
The BackOffice allows editing of the following loan offer details: loan offer details, payment conditions, other information (fees), and payment instructions.
To edit the loan offer:
Click the Edit offer button > add new values and click on the plus icon to add new payment instructions > Save.
Note that you can also edit the loan offer fees:
To modify the loan offer payment instructions, you can edit existing payment instruction or add new ones.
To modify existing payment instructions:
Click the edit sign and modify the existing parameters > Save.
To add new payment instructions:
Click the plus sign and fill in new payment instructions > Save.
From the content menu choose Schedule.
Applies only if a borrower requests a secured loan.
To add an asset to a loan offer:
From the content menu, select Collateral.
On the Offer collateral page, click the plus sign to add a new asset.
The loan offer schedule represents the loan repayment schedule. The loan offer schedule offers to search for the loan offer schedule:
From the content menu, select Schedule.
From the content menu, select Schedule.
Click the Export CSV button.
Once the loan offer has been presented to the borrower, you can accept the offer on behalf of the borrower.
To accept the loan offer:
Find the loan offer in question.
Click the Accept Offer button and confirm your decision.
Once the loan offer has been presented to the borrower, you can decline the offer on behalf of the borrower.
Find the loan offer in question.
Click the Cancel button that is located at the bottom of the page > select the cancellation reason > Cancel.
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- This endpoint creates the loan offer if the loan application successfully passes through the loan application process.
- You can use this endpoint to create a new loan offer if your company manages the loan applications outside the Tuum.
Click the Create offer button > enter the > Create.
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Organisation unit*
List
Select the tenant where the loan is offered to the borrowers. Enter a value if you would like to offer this loan product only for a specific branch.
Loan type*
List
Select the necessary loan product.
Country*
List
Select the country where you offer the loan to a borrower. You can choose a value from a predefined list.
Servicing account
List
Select the account for servicing the loan; Is required if the borrower applies for a credit line.
Requested loan amount, currency*
Number, List
Enter the requested loan amount and select the currency from the list.
Offered loan amount*
Number
Enter the loan offered amount.
Loan period*
Number
Enter the loan period in months.
Number of payments
Number
Enter the number of loan payments. This field is available if if the loan product term rule is not infinite or specific day.
Payment day*
Number
Enter the day in the month when the loan payment is made. The value should be from 1 to 28.
Loan purpose*
Text
Enter the loan purpose.
Application score*
Number
Enter the loan application score.
Monthly repayment amount
Number
Enter the monthly loan repayment amount. Note: this parameter is available for instalment loan products or credit line products with a fixed repayment amount rule.
Repayment channel
List
Select the repayment channel.
Payment holiday period
Number
Enter the number of instalment breaks at the beginning of the repayment schedule.
Payment holiday type
List
Select the payment holiday type:
PRI - only principal,
PRI+INT - Principal with interest, but interest is calculated,
PRI+INT_FULL - Principal with interest and interest is not calculated.
Payment free months
List
Select the payment free month from the list.
Monthly repayment rate*
Number
Enter the monthly repayment rate. Note: this field is available if the loan product is a credit line with percent of balance repayment amount rule.
Max invoice amount
Number
Enter the maximum invoice amount. Note: this field is available if the loan product is a credit line or a revolving credit line with the repayment amount rule = percentage of principal balance.
Min invoice amount
Number
Enter the minimum invoice amount. Note: this field is available if the loan product is a credit line or a revolving credit line with the repayment amount rule = percentage of principal balance.
Fee type
Text
The fee type applied to the loan offer. This parameter is filled up automatically.
Amount*
Number
The fee amount. This parameter is filled up automatically.
Amount calculation rule
Text
The fee amount calculation rule. This parameter is filled up automatically.
To add custom fields to the loan offer, click the Add custom fields button. For more information on how to manage the custom fields, see above.
To enable the custom fields for the loan offer, follow these steps:
Go to Administration > Settings > Custom fields. The menu on the left displays the modules according to your subscription.
Select Loan > Offer on the content menu.
Click Add field set to add a new set of fields. You can also edit existing and add new fields.