You have the option to search the reconciliation messages and fee collection messages, viewing their details on the screen. These views are helpful because they allow you to search by specific codes or IDs to identify and resolve discrepancies. See the instructions below for more details.
To search for reconciliation messages, complete the steps below:
Go to Cards > Search > Reconciliation messages.
On the Search reconciliation messages page, if necessary, enter additional search parameters and click Search:
From the search results, click the Message ID to access the reconciliation message details. The following screenshot shows the reconciliation message details for a financial position detail received from the clearing system.
To search for fee collection messages, complete the steps below:
Go to Cards > Search > Fee collection messages.
On the Search fee collection messages page, if necessary, enter additional search parameters and click Search:
From the search results, click the Message ID to access the fee collection message details. The following screenshot shows the fee collection message details.
