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INSERTED
The INSERTED status indicates a draft account application has been created.
You can edit or cancel the application at this stage.
The application needs to be confirmed to proceed with application processing towards account opening.
PREPARED
After confirmation, the application becomes uneditable and enters the PREPARED status. The Tuum system automatically sends the account application to the account service provider for account opening due diligence and account number assignment.
CANCELLED
The CANCELLED status indicates that either:
the draft account application was cancelled or
the confirmed application was cancelled before the subsequent processing steps were finished.
PENDING
The PENDING status indicates that the Tuum system received a response from the Account service provider notifying Tuum that its AML review process is ongoing.
ACCEPTED
The ACCEPTED status indicates that the Tuum system has received a message from the account service provider stating that the AML review process has been successfully completed. The message includes the assigned primary account number. The Tuum system will proceed to the account opening.
REJECTED
The REJECTED status indicates that the Tuum system has received a message from the account service provider stating that the AML review process has failed. It is the final status and terminates the account application's processing.
PROCESSED
The PROCESSED status indicates that the Tuum system has completed the account opening process. The application also includes the assigned account number by the account service provider.
ERROR
The ERROR status indicates that the account application processing has encountered a technical error during the account opening process. You can manually retry the failed part of the process for failover.
These account application statuses apply if the Tuum configuration for accounts is .
The explanation below applies when you have selected the EXTERNAL_VIRTUAL as the Account setup type when creating the account application.
After confirming the account application, the Tuum system automatically sends it to the Account service provider for AML review.
The account service provider will review the application and respond with acceptance or rejection.
In case the AML review takes longer, the Account service provider sends a response with a pending status.
When the Tuum system receives a response with the pending status, it means the AML review process with the Account service provider is still ongoing.
Next, the Tuum system sets the account application to PENDING status. The application stays in this intermediary status until the Account service provider sends the message about accepting or rejecting it.
When the Tuum system receives the response with acceptance, it means the application has met all the account opening criteria of the Account service provider. The response then also contains the assigned account number.
Next, the Tuum system sets the account application to the ACCEPTED status and starts fully automated account opening processing with the account number assigned by the Account service provider.
If successful, the account application gets the status PROCESSED, and the primary account number of the opened account will be visible on the account application details page.
When the Tuum system receives a rejecting response, it means the application has not met the required criteria for opening an account with the Account service provider.
Next, the Tuum system sets the account application to the REJECTED status, which is the final status and ends the application's processing.
For more information, refer to the explanations about .
