Custom booking refers to the functionality to manually create card transactions in case of bank errors, or to record transactions which can’t be initiated by the system or by the customer.
To access the Search custom bookings page:
Click Cards > Search > Cards, and select the card whose details you want to see.
Then select Custom booking from the content menu.
On the Search custom bookings page, you can search the custom bookings that are initiated for the card and create a new custom booking.
Click New custom booking to create a card transaction.
The parameter details are as follows:
The Direction field refers to incoming or outgoing card transactions.
Select a Transaction type from the list of options. The options displayed depend on the Direction of the transaction that you have selected.
The Value date rule field refers to the date on which the transaction takes place. The Value date rule can be set as:
Approval date - The date on which the transaction is approved.
Entered date - The date on which the transaction is entered into the system.
The Available balance field displays the amount available on the card.
Enter the Amount and select a Currency from the drop-down menu for the custom booking.
Enter the description in the Details field.
You can select the option to Apply fee for the custom booking if required.