The purpose of the Tuum BackOffice is to equip your organisation's employees with efficient and controlled means to access the features of the Tuum system. Its graphical user interface has undergone a remarkable improvement.
On January 9th, 2024, Tuum introduced a fresh graphical user interface design for the BackOffice by introducing a new frame while maintaining the old content.
We have gradually implemented design changes for some content pages in subsequent releases. We will continue to do so until all pages of the BackOffice have a new design. Therefore, the global BackOffice features apply to all pages and content features only to those whose content has transitioned to the new design.
Use one of the shortcuts below to learn about the Tuum BackOffice's global or content features.
The BackOffice global features allow the BackOffice user to navigate through the BackOffice and adjust their working preferences. Below are highlights of the tools available for users to manage their experience within the BackOffice.
The main menu has been thoughtfully relocated to the left while maintaining its familiar elements and order, inspiring a seamless and smooth user experience.
Enhance your productivity with the feature-rich side panel. Easily access your favourite pages, copied content, and page history.
Looking for assistance is now simple and fast. You can effortlessly search or request content from the BackOffice user guide using the side panel ask or search field. You can follow the steps outlined in the summary or explore the BackOffice user guide to learn more about the topic of your interest.
Discover the power of the favourites feature and take control of your browsing experience. Save your most visited pages for an increase in efficiency and convenience.
Add more favourites with a single click using the star icon next to the breadcrumbs. And remember, you can also do so in the side panel.
Your copying history is saved in the clipboard. Enjoy the easy access to texts, links, and excerpts. It is your personal memory vault that ensures nothing valuable slips away.
Create a personal workspace that suits you with customisable visual modes and zoom settings. Your preferences are saved for future logins so you can seamlessly continue your work without distractions.
The content menu toggle gives you the power to keep your content menu open or closed just the way you like it.
Minimise or maximise the main content space with the content width toggle for a more comfortable browsing experience with just one click.
Clicking on the profile icon reveals a link to your profile settings and a logout button.
Keep an eye on the loading spinner – a subtle signal that your data is loading in the background. Plus, give it a click anytime to swiftly return to the dashboard.
The current banking day is always visible here. Look out for a vibrant red icon, signalling an ongoing banking day change process.
The BackOffice content features allow the BackOffice user to customise their viewing preferences within the content area. These features apply to the pages with new design and are related to specific content elements displayed on those pages.
This chapter highlights the tools available to manage and optimise your experience within specific content element groups in the BackOffice.
The basic table is the content element for displaying the list of data entities in the context of the particular content page. The tools in the table header allow the user to adjust and reorganise the view of the table content, as shown below.
You can adjust how many items are show per page:
You can customise which columns are shown and in what order.
To customise the columns visibility click the gear sign to open the column settings.
To relocate the column into a different position: Click and hold the three-line icon next to the column name, then drag and drop the column to the desired position.
To show or hide the particular column: Select or deselect the checkbox next to the column name.
To find a specific data item, click the filter sign and enter characteristics of the item you are searching for to narrow down the displayed list of data entities. For example, you can enter the user's first or last name, or the name of the parameter you are looking for.
You can sort data items using the arrow sign in any column header. The current ordering state is unordered, with up and down arrows present. You can switch sorting to ascending (arrow up), descending (arrow down) or back to unordered by clicking on the arrow sign.