To create a collection, you need to access the account that will send the direct debit payments.
Find account:
Persons > Search.
Click the Person name or ID number to access person details.
From the content menu, choose Accounts > Accounts.
Click the Account number to access the account details.
Accounts > Search > Accounts.
Find the account.
Click the Account number to access the account details.
Create collection for account:
From the content menu, choose Direct debit > Create collection.
You can search collections via the Accounts or the Direct debit modules:
Accounts > Search > Accounts.
Find the account with collection.
Click the Account number to access the account details.
From the content menu, choose Direct debit > Search collections.
Click the Collection ID to view the collection details.
Direct debit > Search collections.
Click the Collection ID to view the collection details.
You can find collections that require additional attention at the direct debit dashboard. To access the dashboard:
Click the Tuum logo at the top-left corner.
On the main screen, look for the Direct debit section. There you will find the following management options:
Click the required option > click the Collection ID to view the collection details.
This section shows collections in the ERROR status.
To cancel the collection, click the Cancel button.
This section shows collection in the WAITING_FOR_AML status.
At this step, you can view the Actions log or check the AML processes.
This section shows collection in the AML_REVIEW status.
You can decline or approve the AML process by clicking AML decline or AML approve.
This section shows collections in the AML_DECLINED status. Depending on the collection direction, outgoing or incoming, you will see the following options:
For the AML_DECLIDED incoming collections, you can return the collection, by clicking the Return button.
For the AML_DECLINED outgoing collections, you can reverse collection, by clicking the Reverse button.
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Fill in the > Initialise.
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Name
Text
The parameter is prefilled. The name of the creditor.
Account number, Type
Number/Text, List
The parameter is prefilled. The creditor's account number and type.
Name*
Text/Number
Enter the debtor's name.
Account number*
Number/Text
Enter the debtor's account number.
Account number type*
List
Select the account number type. Available options:
BBAN,
IBAN.
Account number country code
List
Select the account number country.
Financial institution ID
Number/Text
Enter the financial institution ID. Note: this parameter is required when the account number type is BBAN.
Person type
List
Select the debtor's person type. Available options:
Private,
Legal.
Street 1
Text/Number
Enter the street.
Street 2
Text/Number
Enter the street.
City / County
Text/Number
Enter the city or county.
State / Region
Text/Number
Enter the state or region.
Zip / Postal code
Number/Text
Enter the zip or postal code.
Country
List
Select debtor's country.
Amount*, Currency
Number, List
Enter the payment amount and select currency.
Due date*
Date
Select the payment due date.
Sequence type*
List
Select the payment sequence. Available options:
Final -
First
One-off
Recurring
Description
Text/Number
Enter the description.
Reference number
Number/Text
Enter the reference number.
Mandate reference number*
Number/Text
Enter the mandate reference number.
Mandate signature date
Date
Select the mandate signature date.
Creditor scheme identification
Number/Text
Enter the creditor identification scheme.
