In this chapter, you will find information on how to replace the servicing account for card credit contracts. Here, "replace" refers to changing or substituting one account with another.
To replace the card servicing account for credit contracts, follow the instructions below:
Go to Cards > Search > Credit contracts.
Search for the credit contract where you want to replace the servicing account.
Click the Contract number to open the Credit contract details page.
Find the Servicing account row and click Edit.
The Account search modal opens with a prefilled person ID and shows the debtor's accounts.
Click the account number you want to set as the replacement for the current servicing account. You will be redirected to the Credit contract details page, where you will see the save and cancel icons in the Servicing account row.
To complete the servicing account replacement, click the save icon, which will open a confirmation modal. Click Confirm to replace the servicing account, or click Cancel to stop the completion of the update.
To revert the servicing account replacement, click the cancel icon, which will undo the change immediately without replacing the servicing account.
To replace the servicing account linked to an existing card credit contract, the following privileges are required:
Main action privilege on card-api:
EDIT_CARD_CREDIT_CONTRACT_SERVICING_ACCOUNT
If the account-api module is enabled, additional view privileges are needed:
VIEW_RELATED_ACCOUNTS
ADD_ACCOUNT
VIEW_ACCOUNT
VIEW_ACCOUNT_ACCESS_RIGHT
VIEW_ACCOUNT_NUMBER
VIEW_ACCOUNT_NUMBER_INFO
VIEW_ACCOUNT_PERSON
VIEW_ACCOUNT_PROPERTIES
VIEW_ACCOUNTS
When multiple credit contract price lists are allowed per credit product, you can replace the one used by a credit contract to ensure the most relevant pricing is applied.
Follow the steps below to replace the price list for an existing credit contract:
Go to Cards > Search > Credit contracts.
Search for the credit contract for which you want to replace the price list.
Select the contract number to see the Credit contract details page.
Find the Price list row and click Edit.
In the modal that opens, enter the required details:
New price list
Select a new price list from the drop-down menu.
Note: Only price lists valid on the current date are visible.
Starting from
Select the start date from which the new price list will take effect. Note: The start date must be in the future.
Note: The price list for credit contracts cannot be replaced if the credit contract is in default or closed.
Go to the Search card credit contracts page from Cards > Search > Credit contracts. You can search credit card contracts using any of the following fields:
Click the Contract number from the search results to view the contract details. For the credit contract, you can do the following:
Create a new contract version - You can change the contract conditions from the list of options.
Close the contract permanently.
Withdraw a certain amount from the credit account to the servicing account.
Repay a certain amount to the credit account from the servicing account.
The following screenshot shows a contract details page:
From the content menu, you can search transactions, reservations, fees (and book new fees), interest, invoices, and funds. You can also create instalment plans for transactions.
